Profile & Security

Manage your personal profile and security settings

Profile & Security settings control your personal profile and security within RevBridge AI.

Accessing Profile & Security Settings

Navigate to Settings → Profile & Security from the sidebar.

Profile Information

Your Profile

Manage your personal information:

Field	Description
Name	Your display name
Email	Login email (used for notifications)
Avatar	Profile picture

Updating Your Profile

1. Go to Profile & Security Settings

   Navigate to Settings → Profile & Security

2. Edit Fields

   Click on the field you want to change

3. Save Changes

   Click Save to apply changes

Security

Password

To change your password:

1. Click Change Password

   In the Security section, click Change Password

2. Enter Current Password

   Verify your identity

3. Enter New Password

   Choose a strong password (minimum 8 characters)

4. Confirm

   Re-enter the new password and save

Two-Factor Authentication

Add an extra layer of security:

1. Enable 2FA

   Click Enable Two-Factor Authentication

2. Choose Method

   Select authenticator app or SMS

3. Set Up

   Scan QR code or enter phone number

4. Verify

   Enter verification code to confirm

We recommend using an authenticator app (Google Authenticator, Authy, 1Password) for better security than SMS.

Active Sessions

View and manage your logged-in sessions:

• See all active sessions
• Identify session device and location
• Sign out from specific sessions
• Sign out from all sessions

Notifications

Email Notifications

Configure which emails you receive:

Notification	Description
Campaign Reports	Weekly performance summaries
System Alerts	Critical issues requiring attention
Product Updates	New features and improvements
Security Alerts	Login attempts, password changes

Notification Preferences

Toggle each notification type on or off based on your preferences.

Account Deletion

To delete your account:

1. Go to Settings → Profile & Security
2. Scroll to Danger Zone
3. Click Delete Account
4. Confirm by entering your password
5. Your account will be scheduled for deletion

Account deletion is permanent and cannot be undone. All your personal data will be removed, but organizational data may be retained if you’re part of a team.

Troubleshooting

Can’t Change Email

Your email is used for login authentication. To change it:

1. Contact your organization admin
2. Or contact [e-mail]

Lost 2FA Device

If you lose access to your 2FA device:

1. Use a backup code (if you saved them)
2. Contact your organization admin
3. Or contact support for identity verification

Session Issues

If you experience unexpected logouts:

1. Check for multiple active sessions
2. Clear browser cookies
3. Disable browser extensions
4. Try a different browser