Integrations Overview

Connect your e-commerce platform and data sources to RevBridge AI

Integrations connect RevBridge AI to your existing tools and data sources. They enable automatic data synchronization, ensuring your customer profiles are always up-to-date.

Available Integrations

Integration	Status	Data Synced
Shopify	Available	Customers, Orders, Products, Abandoned Carts
VTEX	Coming Soon	—

How Integrations Work

Data Flow

Your Platform → RevBridge AI → Customer Profiles
     ↓                              ↓
  Orders                       Segments
  Customers                    Campaigns
  Products                     Analytics

Sync Process

1. Connect

   Authorize RevBridge AI to access your platform

2. Initial Sync

   Historical data is imported (customers, orders, etc.)

3. Incremental Sync

   New and updated data syncs automatically

4. Real-Time Updates

   Customer profiles update as events occur

Managing Integrations

Access integrations from Data → Integrations in the sidebar.

Integration Status

Status	Meaning
Connected	Integration is active and syncing
Syncing	Data sync in progress
Error	Issue requires attention
Disconnected	Integration is not active

Connection Health

For each integration, you can view:

• Last sync timestamp
• Records synced
• Error messages (if any)
• Sync frequency

Data Synchronization

What Gets Synced

Data Type	Description	Use Case
Customers	Contact info, attributes	People profiles
Orders	Transactions, items, totals	Revenue tracking, segmentation
Products	Catalog, prices, inventory	Recommendations, alerts
Abandoned Carts	Incomplete checkouts	Recovery campaigns

Sync Frequency

Sync Type	Frequency	Triggered By
Full Sync	On connect, manual	Initial setup, troubleshooting
Incremental Sync	Every 6 hours	Scheduled
Real-Time	Immediate	Webhooks (where supported)

Sync frequency can be configured based on your needs. Contact support for custom sync schedules.

Security and Privacy

Data Protection

• OAuth-based authentication (no password storage)
• Encrypted data transfer (TLS 1.2+)
• Data stored in encrypted databases
• Access scoped to necessary permissions only

Permissions

Integrations request only the permissions needed:

• Read customer data
• Read order data
• Read product catalog
• No write access to your platform

Review the permission scope before connecting any integration. RevBridge AI follows the principle of least privilege.

Troubleshooting

Integration Won’t Connect

1. Verify you have admin access to the platform
2. Clear browser cache and try again
3. Check if the platform is experiencing issues
4. Contact support if problems persist

Data Not Syncing

1. Check integration status for errors
2. Verify connection is still authorized
3. Try disconnecting and reconnecting
4. Manual sync can be triggered from settings

Missing Data

1. Confirm the data exists in the source platform
2. Check sync filters or date ranges
3. Allow time for incremental sync to complete
4. Review data mapping settings

Adding New Integrations

We’re constantly adding new integrations. To request an integration:

1. Go to Data → Integrations
2. Click Request Integration
3. Tell us which platform you need
4. We’ll prioritize based on demand

Next Steps

Shopify Integration

Connect your Shopify store

Data Overview

View your synced data